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Here’s a step-by-step guide to help troubleshoot common issues encountered during the installation process of Windows operating system:
General Issues
- Installation Stuck at Start-up Screen
– Check that your internet connection is stable and working properly.
– Ensure you have the correct product key or license code if purchased from Microsoft.
– If using a USB drive, try to install it on another computer first.
- Windows Installation Error Codes:
– 0x80070005 (Access denied) – Account lockout error
* Restart your computer and enter safe mode with networking.
* Check if the password is correct.
– 0x80004001 (System cannot find driver)
* Verify that all device drivers are installed.
* Update or install additional drivers for hardware components.
- Windows Installation Stopped at “Welcome Screen”
– Ensure your internet connection is stable and working properly.
– Press F8 key during boot to select the correct language, then press Enter.
– If you’re trying to install Windows 10 on a newer version of Windows or a different operating system, try using a USB drive instead.
- Installing Windows Unable to Find a Compatible Hardware Device
* Check for compatible hardware and ensure all devices are properly connected.
* Use the built-in tool ‘Device Manager’ to identify any issues with device drivers.
* Download and install drivers for all necessary hardware components if required.
- Windows Installation Errors: Blue Screen of Death (BSOD) or Blue Screen of Dead Software
– Check the Event Viewer logs for error messages during installation.
– Restart your computer, then run the System File Checker tool to scan corrupted system files.
– If issues persist, try System Restore points.
Troubleshooting Specific Hardware Issues
- Graphics Card Problems:
– Update graphics drivers using the official Microsoft website or third-party websites (e.g., NVIDIA or AMD).
– Check for any conflicts with other devices connected to your computer.
– Disable and re-enable your graphics card in the Device Manager.
- Sound and Audio Issues:
– Update audio drivers (Windows 10 version 1903 onwards) using Microsoft’s official website or third-party websites.
– Check sound settings in Control Panel or through the System Configuration utility.
– Ensure all USB devices are properly connected and recognized.
- Networking Issues:
* Check your router and modem for connectivity problems.
* Restart both your computer and router to resolve issues with network connectivity.
* Update your router’s firmware if necessary.
- Bluetooth and Wi-Fi Issues:
– Ensure Bluetooth and Wi-Fi are enabled on your computer.
– Disable and re-enable them in the Device Manager.
– Check for conflicts with other devices connected to your computer.
Additional Troubleshooting Steps
- Run a System File Checker (SFC) scan:
sfc /scannowcommand
- Check Event Viewer logs:
- Perform a System Restore Point (if necessary):
- Update drivers and firmware for all hardware components.
- Restart your computer multiple times to prevent corrupted files or settings from causing issues.
Preventing Issues in the Future:
- Regularly back up important data.
- Keep software and operating system up-to-date.
- Avoid running applications with low disk space.
- Use a reliable antivirus program.
Remember that troubleshooting Windows installation can be complex, so it’s always recommended to seek professional help if you encounter issues during the process.
